This is a recommendation for Joseph Todor, pilot with Intensive Air Care.
In December 2019 I called Joseph Todor with Intensive Air Care to inquire about a medical charter flight. My father had recently undergone cardiac surgery and needed to travel to Ohio but did not feel well enough for the hassles of commercial travel (transport to distant airport, security screening, navigating large airport and flight connection, uncomfortable airplane seating). I called Joe to inquire about his services, availability and cost and he personally answered the phone that time and every time I reached out to him.
We communicated over telephone and text message multiple times over several days and Joe was always responsive and courteous, and made himself available to speak at the time that was convenient for me. He seamlessly coordinated a medical flight that included himself, a co-pilot and two flight nurses, and was very flexible when we needed to flip flop the planned flight dates/times. Joe provided clear instructions in advance regarding the flight plan and what to expect. On the date of service Joe, the flight crew, and the plane were exactly where they said they would be at the time they had promised. Joe even called to let us know they were ready for us and he stood outside the runway gate in the rain when we arrived to help us navigate the airport. It made the whole experience of finding him and the plane very easy.
The service Joe provided was a medical charter flight from Fairhope, Alabama, to Columbus, Ohio, in December 2019. My father felt well cared for by Joe and the medical staff the entire time. After the flight my father said “We had a very smooth ride, everyone was very professional.”
The entire experience, from initial phone call to airplane landing was seamless and stress free. We were very happy with Joe’s service, would highly recommend him to others, and would absolutely use him again.
- Kim Warner
To Whom this May Concern, My name is Shawnda Henderson I am the General Manager for Gulf Air Center located at Jack Edwards Airport in Gulf Shores Alabama. I am proud to offer my recommendation of Joe Todor who I have personally known for almost two years.
During my time of experience with Mr. Todor I have seen him make great progress with building Intensive Air Care. Mr. Todor is very dedicated and driven to make Intensive Air Care an outstanding business. Personally Mr. Todor is an incredible pilot and businessman. We are grateful to have him, and Intensive Air Care located at our airport.
Over the past 2 1 /2 years I have known Joe Todor. He is a pilot that flies myself and many of my friends, family and acquaintances in and around the Gulf Shores, Alabama area. As someone who is active in the south Alabama community, I was excited to see Joe develop and implement a full service Charter and Air Ambulance company in our area.
I know Joe and trust Joe and his company Intensive Air Care Charter Air. I recently participated in his company's ribbon cutting with the Coastal Alabama Business Chamber and it was one of the largest crowds I think I have seen at such an event .
I would not hesitate recommending him and his company if someone needed his services.
- Leonard A. Kaiser
As a case manager in a hospital I have worked with many Ambulance companies. I recently had the pleasure of working with Intensive Air Care to transport a patient to another facility. From the initial contact I was blown away by their compassion and professionalism. They took care of all of the complicated details and made the family feel secure. I would highly recommend them and will absolutely use them again. Thanks again to the amazing crew and you will be my first call from here on out.
- Emma Caldwell
I work in customer service so let me start by saying Intensive Air Care has the most professional and caring staff I have EVER encountered. Joe (the pilot) answered all of my questions and didn’t mind the constant phone calls during the process of transporting my family member. Insurance didn’t cover the flight but I was happy with the price. I called multiple Air Ambulance companies and they were by far the most reasonable. I would recommend them to anyone needing a medical transport.
- Sean Travis